Free standard US shipping · No minimum spend · 30-day returns

Contact Freshcleans

Questions about home cleaning tools, a selected option or an existing order? Reach Freshcleans using the details below.

Freshcleans
76 Gray Ghost Street,Benson, NC US
ZIP 27504
+1 (252)432-3931
[email protected]

Help us find the right information

For an order question, include the order number, checkout email and item or SKU. For a product question, tell us the specific model, size or configuration. Tell us which brush, mop, head or accessory you ordered. For a return, remove loose debris, allow washable parts to dry and include the handle, head and supplied fittings where applicable. A damaged or defective tool remains eligible for assistance; do not keep using it to demonstrate the problem.

Returns and delivery questions

Please contact us before sending a return so that we can provide the actual destination and merchant-paid postage arrangements. For a delayed or damaged parcel, retain the packaging and send the available order and tracking information.

Protect your information

Do not email card numbers, passwords or unnecessary identity documents. Privacy requests can be sent to the same email, with enough information to identify the relevant account or order.